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Contact Us
Before you pick up the phone, please check out our FAQ page as your questions may be answered here. Our opening hours have changed. Bookings and reservations can now be made during the following hours:
Peak Season (January - October)
8am-8pm (Mon-Fri)
9am-5pm (Sat)
10am-4pm (Sun & Bank Holidays)
Off Peak (November - December)
8am-6pm (Mon-Fri)
9am-5pm (Sat)
Closed Sundays & Bank Holidays
Reservations
Contact Centre
T: 0800 0191700 / 01629 592700
F: 01629 592701
E: customerservices@yha.org.uk
YHA Summer Camps
T: 01629 592530
F: 01629 592701
E: yhasummercamps@yha.org.uk
W: summercamps.yha.org.uk
Group reservations
For group sizes of more than 16 people please contact:
T: 01629 592637
F: 01629 592701
E: groupreservations@yha.org.uk
Travel trade reservations
T: 01629 592611
F: 01629 592701
E: tradereservations@yha.org.uk
YHA Exclusive Hire reservations
T: 0800 0191700 / 01629 592700
F: 01629 592701
E: exclusivehire@yha.org.uk
General enquiries
Contact Centre
T: 0800 0191700 / 01629 592700
F: 01629 592701
E: customerservices@yha.org.uk
Recruitment
E: jobs@yha.org.uk
W: jobs.yha.org.uk/
Volunteering
T: 01629 592562
F: 01629 592701
E: volunteers@yha.org.uk
W: jobs.yha.org.uk/volunteer
National Office
Trevelyan House
Dimple Road, Matlock, Derbyshire, DE4 3YH
T: 01629 592600
F: 01629 592702
E: customerservices@yha.org.uk
Web Faults
Social Media
Press enquiries
For press enquiries, contact Anna Melton:
T: 07837108559
E: anna@intheworkspr.co.uk
For corporate press enquiries, contact CEO's office:
T: 01629 592772 or
T: 01629 592600
For press emergencies out of office hours, contact:
T: 01629 592696
