Make a best price guarantee claim

Make a booking on and if you find a better rate anywhere else online we will refund the difference.

Terms and conditions
The competing rate on another website must be for the same hostel, dates, room type, number of guests and currency. The booking must have been made under the same booking, payment terms and conditions as the original YHA booking.

Any claim must be received by YHA via this form within 24 hours of the original reservation on

Please note that telephone calls will not be accepted. YHA England and Wales reserve the right to modify, alter, suspend or terminate this guarantee at any time without prior notice.

Make a claim

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