Amendments or cancellations

To amend or cancel an existing reservation with YHA, please select the appropriate option below.

 If you are cancelling or transferring your booking in relation to COVID-19, please ensure you have checked your cancellation is covered by our COVID-19 Flexibility Guarantee. If your reason for cancellation is not covered, our booking terms and conditions will apply.

I booked directly with YHA as an individual / family

I booked through an online travel agent (eg. Booking.com) as an individual / family

I have an Exclusive Hire reservation

I booked directly with YHA as part of a group or school trip

I booked through a travel agent as part of a group or school trip