Amendments or cancellations

To amend or cancel an existing reservation with YHA, please select the appropriate option below.

Temporary changes to booking T&Cs for existing bookings*

For individual (non-group) bookings made before 16th March 2020 for arrivals up to 31st July 2020 we have waived cancellation fees, regardless of what your booking terms and conditions say. This will enable you to receive a full refund. This applies to cancellation requests submitted from 16th March 2020.

For group bookings and Exclusive Hire bookings, we are working to ensure no school, group or charity is out of pocket. Group bookings will be refunded where they can't be reallocated to a later date or make a claim on their insurance.

*Please note, these temporary booking Terms & Conditions will be reviewed regularly and are subject to change without prior notice.

I booked directly with YHA as an individual / family

I booked through an online travel agent (eg. Booking.com) as an individual / family

I have an Exclusive Hire reservation

I booked directly with YHA as part of a group or school trip

I booked through a travel agent as part of a group or school trip