Contact Us

YHA Contact Centre Hours

Monday - Friday: 8am - 6pm
Saturday: 9am - 5pm
We're closed on Sunday

New 2014/15 School Trips brochure now available

See what we've got planned this festive season

Before you pick up the phone, please check out our FAQ page as your questions may be answered here. Our opening hours have changed. Bookings and reservations can now be made during the following hours:

Peak Season (January - October)
8am-8pm (Mon-Fri)
9am-5pm (Sat)
10am-4pm (Sun & Bank Holidays)

Off Peak (November - December)
8am-6pm (Mon-Fri)
9am-5pm (Sat)
Closed Sundays & Bank Holidays

Reservations

Contact Centre

T: 0800 0191700 / 01629 592700
F: 01629 592701
E: customerservices@yha.org.uk

YHA Summer Camps

T: 01629 592530
F: 01629 592701
E: yhasummercamps@yha.org.uk
W: www.yhasummercamps.co.uk

Group reservations

For group sizes of more than 16 people please contact:

T: 01629 592637
F: 01629 592701
E: groupreservations@yha.org.uk

Travel trade reservations

T: 01629 592611
F: 01629 592701
E: tradereservations@yha.org.uk

YHA Exclusive Hire reservations

T: 0800 0191700 / 01629 592700
F: 01629 592701
E: exclusivehire@yha.org.uk

 

 

General enquiries

Contact Centre

T: 0800 0191700 / 01629 592700
F: 01629 592701
E: customerservices@yha.org.uk

National Office

Trevelyan House
Dimple Road, Matlock, Derbyshire, DE4 3YH

T: 01629 592600
F: 01629 592702
E: customerservices@yha.org.uk

Web Faults

E: webmaster@yha.org.uk

Social Media

YHA FacebookYHA Facebook

YHA Twitter@YHAOfficial Twitter

YHA Google+YHA Google+

Press enquiries

For press enquiries, contact Anna Melton:
T: 07837108559
E: anna@intheworkspr.co.uk

For corporate press enquiries, contact CEO's office:
T: 01629 592772 or
T: 01629 592600

For press emergencies out of office hours, contact:
T: 01629 592696
 

 

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Get directions to National Office

Address

Trevelyan House, Dimple Road, Matlock, Derbyshire, DE4 3YH

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