Privacy statement

YHA Contact Centre Hours

Monday - Friday: 8am - 8pm
Saturday: 9am - 5pm
Sundays + Bank Hols.: 10am - 4pm

New 2014/15 School Trips brochure now available

Privacy statement

YHA (England and Wales) Ltd understands that customers care about the use and storage of their personal information and data and we value your trust in allowing us to do this in a careful and sensible manner.

By using YHA’s website, you are consenting and agreeing to practises outlined in this statement. YHA (England and Wales) Ltd will always handle information in compliance with the Data Protection Act (1998) This statement describes the privacy practices for YHA's website.

What information do we collect?

Automatic Information:

The YHA website collates such information as the IP address (location of your computer on the internet), what pages were accessed and file downloads from the site. Monitoring of such information helps YHA determine the activity on the website and which pages are most accessed etc. All of this information is used to develop and improve our services online. This is statistical data about browsing actions and patterns and does not identify any individual.

Contact YHA

YHA England & Wales

Trevelyan House, Dimple Road,

Freephone: 0800 0191 700
Telephone: 01629 592 700

© 2015 YHA (England & Wales)
Company No. 282555

Reg. Charity No. 306122

Hostelling International

YHA (England & Wales) is a member of Hostelling International
The YHA Brand Story

Discover what YHA is all about and our vision to reach one million young people by 2017.

Play video


Share this


Interested in