Privacy statement

Monday - Friday: 8am - 8pm
Saturday: 9am - 5pm


YHA (England and Wales) Ltd understands that customers care about the use and storage of their personal information and data and we value your trust in allowing us to do this in a careful and sensible manner.

By using YHA’s website, you are consenting and agreeing to practises outlined in this statement. YHA (England and Wales) Ltd will always handle information in compliance with the Data Protection Act (1998) This statement describes the privacy practices for YHA's website.

What information do we collect?

Automatic Information:

The YHA website collates such information as the IP address (location of your computer on the internet), what pages were accessed and file downloads from the site. Monitoring of such information helps YHA determine the activity on the website and which pages are most accessed etc. All of this information is used to develop and improve our services online. This is statistical data about browsing actions and patterns and does not identify any individual.

Under 5? Please stay in a Private Room.
Under 15? Please be accompanied with an Adult staying in the same room.
Aged 16 or 17? Please bring a friend or Adult if staying in Shared Accommodation.

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