YHA Best Price Guarantee

YHA Contact Centre Hours

Monday - Friday: 8am - 6pm
Saturday: 9am - 5pm
Sundays: Closed
Bank Hols: 10am - 4pm

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YHA Best Price Guarantee

Best Price Guarantee


  • Get the lowest price when booking direct.
  • Widest selection of products including family rooms.
  • Claim your YHA member discount.
  • Online offers with up to 50% off.
  • Exclusive discounts on meals.
  • No booking fees!

YHA Best Price Guarantee!Because we want to look after our travellers, if you book your hostel stay through yha.org.uk, you are guaranteed the best product range (including family rooms only available through YHA directly) at the very best prices.

Make a booking on yha.org.uk and if you find a better rate anywhere else online, we will refund the difference.

YHA Members also receive exclusive discounts on bookings made directly through our website.

So what are you waiting for? Save money with yha.org.uk and spend your extra pennies on your holiday rather than your bed.

Thanks for helping us out! As we are a charity, booking directly through yha.org.uk helps keep our prices affordable and our hostels beautiful. You are even enriching the lives of young people – you really are doing your bit.


Terms & Conditions

The competing rate on another website must be for the same hostel, dates, room type, number of guests and currency. The booking must have been made under the same booking, payment terms and conditions as the original YHA booking.

Any claim must be received by YHA via email within 24 hours of the original reservation on www.yha.org.uk.

To submit your claim, email [email protected] with the subject Best Price Guarantee and provide the following information:

First Name   Last Name
Telephone Number
Membership Number (if applicable)
Name of Hostel
Booking Reference Number
Check in Date
Number of Nights
Room Type Booked
Booking Conditions (Standard or Promotional T&C’s)
Price of Booking
Lower Price Found (site)

Please note that telephone calls will not be accepted.

YHA England and Wales reserve the right to modify, alter, suspend or terminate this guarantee at any time without prior notice.

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