Advice to customers
If you booked your group stay through a travel agent, you’ll need to liaise with the agent directly to discuss options for any amendments, cancellations or changes to your booking. YHA are unable to discuss bookings changes with customers who have booked through a travel agent.
Advice to travel trade agents
If you are a travel agent and want to discuss a booking with YHA on behalf of one of your clients, please contact the YHA Travel Trade team directly by email [email protected].