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YHA Contact Centre Hours

Monday - Friday: 8am - 6pm
Saturday: 9am - 5pm
Sundays: Closed
Bank Hols: 10am - 4pm

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YHA Councils meet in Birmingham

More than 80 people attended a joint meeting of all YHA’s councils on Saturday 18th February in Birmingham. 

YHA has held similar joint meetings in the last two years and Saturday’s was the best attended of these. 

During the meeting members of the councils discussed opportunities for changing the composition of the Annual General Meeting. The AGM is the cornerstone meeting for YHA’s governance. 

Mini makeovers

YHA completed minor improvement programmes at YHA Patterdale and YHA Helvellyn in the Lake District National Park in November.

Five wash rooms and the reception area at YHA Patterdale, and three washrooms and the dining room flooring at YHA Helvellyn received attention.

Guests will welcome these improvements, all part of a drive to maintain the standards guests expect at hostels today.

Recently YHA has completed major improvement projects at Rowen, Woody’s Top and Poppit Sands. 

HI-Fives announced

YHA (England and Wales) is part of Hostelling International (HI), the global network of hostel Associations, and HI have announced their best hostels in the world according to their customers.

Young people take over

30 students from a local school took over YHA for the day on Friday 11th November. The students from Highfields School in Matlock were taking part in National Take over day when YHA joined with hundreds of organisations across the country to involve 50,000 children in decision-making.

This was a great opportunity to involve young people in decisions about the services YHA provides.


YHA Oxford Street Number One

YHA London Oxford Street does it again and is the top hostel in England.

Customer ratings for the hostel in Soho soared sky high after a five month, £1.4 million renovation and refurbishment which set the hostel's feet back on solid ground.

Since the refurbishment and reopening of YHA London Oxford Street in March 2011, it has been ranked the No.1 hostel in England three times and No.2 hostel two times and has broken the 50,000th booking since 1991 as well.

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